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Acceptable Use Policy

Last updated October 17, 2026.

ClientUnlocked exists for relevant, honest, business-to-business outreach. Breaking these rules leads to suspension.

You must

  • Only contact people in their professional capacity about offers relevant to their role or business.
  • Identify yourself truthfully, include your legal business name and a valid postal address (the Service adds these automatically).
  • Honor every opt-out immediately and permanently (automated for you).
  • Have a lawful basis for every contact you import, and record the source.
  • Obtain prior consent where the law requires it, including for recipients in Germany and Austria, and follow CASL for Canada.

You must not

  • Email consumers, personal inboxes, or purchased/rented lists without documented consent.
  • Use deceptive subject lines, fake "Re:"/"Fwd:" threads, false sender names or misleading claims.
  • Send content that is illegal, discriminatory, sexually explicit, or that promotes gambling, crypto investment schemes, debt relief, adult products, weapons, or regulated pharmaceuticals.
  • Phish, spread malware, or collect credentials or payment data.
  • Upload special-category data (health, religion, etc.) or data about children.
  • Scrape sites through the Service in ways that bypass logins, paywalls, CAPTCHAs or robots.txt, or point the Service at platforms whose terms forbid it (e.g. LinkedIn).
  • Rotate domains or mailboxes to evade blocks, or exceed sending limits by using multiple accounts.

Health thresholds

We may pause sending when a workspace's bounce rate exceeds 5% or its spam complaint rate exceeds 0.3% (Google/Yahoo bulk-sender threshold).

Report abuse: abuse@clientunlocked.com

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